Terms of Use
These terms apply when a business uses MyStockWatch, including the Goods-In Scanner and the brand-manager platform. The service is for businesses only and is not offered to consumers. By creating an account, starting a trial, or using the service, you accept these terms and confirm you are acting for the purposes of your business.
1. About us
MyStockWatch is a trading name of CPA Healthcare Training Ltd, registered in England and Wales, company number 13810197, registered office Fergusson House, 124 City Road, London EC1V 2NX, which operates mystockwatch.co.uk, scan.mystockwatch.co.uk and app.mystockwatch.co.uk (“MyStockWatch”, “we”, “us”, “our”).
You can contact us through the MyStockWatch platform at app.mystockwatch.co.uk.
2. The service
We provide a goods-in scanning tool and a platform for pharmacy groups and branches. Staff scan medicine packs. We read the barcode data and help you check deliveries against orders and invoices, including price discrepancies, and to track claims and credit notes. Brand managers can see several branches at once.
The service is not a wholesaler ordering screen, is not Falsified Medicines Directive (FMD) verification, and does not replace your patient medication record (PMR) system. We do not guarantee any particular financial result, such as money recovered from a supplier.
3. Accounts and the free trial
You may start a 30-day free trial. Account approval may apply before the trial or the paid service is activated. You must provide accurate account details and keep login details confidential.
You are responsible for the people you allow to use the service, including branch staff and brand managers.
We may suspend or close an account if we reasonably believe these terms are broken, if fees are unpaid, or if we reasonably believe the service is being used unlawfully.
4. Fees
Fees are as published on our pricing page at the time you subscribe, unless we agree otherwise in writing. The standard price is £49 per month per branch. Each branch includes up to 10,000 items dispensed per month. Above that, it is £5 per month for each extra 1,000 items dispensed, charged per started 1,000 (rounded up). Any part of an extra thousand is charged as a full thousand.
For example, a branch dispensing 12,000 items in a month would be £49 + 2 × £5 = £59 per month for that branch.
We may change the published price by giving you notice. If you do not accept a change, you may end the subscription before it takes effect.
5. Your responsibilities
You will:
- use the service only for your business’s own goods-in, order and invoice checks;
- not enter patient information, or other personal data the service is not designed to hold;
- make sure you have the right to upload or scan the data you put into the service;
- keep your own records and backups as you need them; and
- comply with the law in your use of the service.
6. Data protection
Our Privacy Policy and Data processing page apply. In short: you are the controller of your pharmacy data, and MyStockWatch is the processor of that data. MyStockWatch is the controller of account and billing data.
7. Intellectual property
We and our licensors own the service, including the software, design and documentation. You own your data. You give us a licence to host and process your data only to provide the service.
8. Availability and third-party services
We will provide the service with reasonable skill and care. We do not promise uninterrupted or error-free service.
The service may depend on third-party hosting and other providers. We are not liable for failures of those providers beyond our reasonable control.
9. Liability
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot legally be limited or excluded.
Subject to that, neither of us is liable for any loss of profits, revenue, business, goodwill or anticipated savings, for any loss or corruption of data, or for any indirect or consequential loss, however it arises.
10. Ending the service
The free trial lasts 30 days unless you subscribe, or we end it earlier under these terms.
Either of us may end a paid subscription by notice. What happens to your pharmacy data when the service ends is described on the Data processing page.
11. General
These terms are the entire agreement between us about the service. We may update them from time to time. The latest version will always be on this page, with the date it was last updated.
If any part of these terms is found unenforceable, the rest remains in force. A delay in enforcing a right does not waive it.
These terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.